Terms andTerms and conditionsconditions

These terms apply to posflexgrowth.com, the free tools, forms and chat on it, and the services PosFlex Growth provides. “PosFlex”, “we” and “us” mean PosFlex Growth, a business based in New Zealand. “You” means the person using the site, and the business you represent if you're using it for a business.

By using the site, or by clicking a button to send a form, request a report or audit, or book a call, you agree to these terms and to our Privacy Policy. There's no box to tick: clicking the button is your agreement. If you don't agree, please don't use the site or send us your details.

If you have a separate written agreement with us, such as an accepted proposal, that agreement applies to the paid work it covers and these terms fill any gaps.

PosFlex provides growth marketing for owner-operated businesses: SEO, paid ads management, website design and development, and related tools. Scope, deliverables and pricing are agreed separately with each client before work begins.

We work with businesses in New Zealand, Australia, the United Kingdom, the United States, Canada and Japan. You can reach us at hello@posflexgrowth.com or on +64 29 045 74452.

You're welcome to use the site to learn about our services, use the free tools and get in touch. When you send us a form, please give accurate details, and only send information that's yours or that you're allowed to share.

We work hard to keep the site available and accurate, but we may change, pause or remove any part of it, including the free tools, at any time.

The free SEO report, link preview checker, business health score, profit calculator, speed-to-lead calculator and similar tools are automated. They give estimates and general information based on what you enter, or on what's publicly visible on a website at the moment we check it.

• They're not professional, financial, legal or tax advice, and they're not a full audit of your business.
• Results can be incomplete or wrong, for example if a website blocks automated checks or changes after we look at it.
• No one can guarantee Google rankings, Maps positions or recommendations by AI assistants, and our tools and reports don't promise any.

Your free growth plan or audit is written from what we find. It's yours to keep and use for your own business, whether you hire us or not.

The chat on the site is answered by an AI model, not a person. Its answers are general information and can be wrong or incomplete, so please don't rely on them for decisions about your business, and don't type sensitive personal details into it. Prices, timings and commitments only count when we confirm them in writing.

When you click to send a form, request a report or audit, or book a call, you agree that PosFlex Growth may email you at any time about your enquiry, your report and our services. That includes occasional marketing emails with growth tips, news and offers. If you gave us a phone number, you also agree that we may call or text you about your enquiry and our services.

You stay in control. Every marketing email tells you who it's from and how to unsubscribe: reply “unsubscribe”, use the link or instructions in the email, or email us. We'll stop promptly, and always within 5 working days, as New Zealand's Unsolicited Electronic Messages Act 2007 and similar laws in other countries require.

Unsubscribing from marketing doesn't stop messages you need about work you've asked us to do, such as replies to your questions, your report, or updates and invoices for a paid engagement.

Our Privacy Policy explains what we collect, why, how long we keep it and how to see, correct or delete it. It forms part of these terms. In short:

• We never sell or rent your personal information, and we don't share it with advertisers.
• We only share it with the service providers that help us run the site and our business, such as hosting, email and the AI provider behind the chat.
• Only the PosFlex team can see your details, and the site uses HTTPS so they're encrypted on the way to us.
• If a privacy breach is likely to cause you serious harm, we'll tell you and the New Zealand Privacy Commissioner, as the law requires.

Calls are booked through Google Calendar, and Google's terms apply to that booking page.

Booking a call, or receiving a free growth plan, does not create a binding agreement and doesn't commit you to anything. Paid work starts only once terms, scope and pricing are agreed in writing.

If you can't make a call you've booked, please let us know so we can give the time to someone else.

Fees are set in each proposal or agreement, along with the scope and deliverables. Late payment may pause active work.

“Follow the agreed growth plan, and if you don't reach the agreed lead-growth target within 12 weeks, we'll keep working at no additional management fee until you do.”

• The lead-growth target is agreed with you, in writing, in your growth plan.
• The promise applies only when the agreed growth plan has been followed as intended.
• It does not guarantee revenue outcomes beyond what is agreed in writing.
• “No additional management fee” covers our management fee. Ad spend and other third-party costs carry on as agreed in your plan.

Deliverables we make for you, such as code, ad creative and copy, become your property once paid in full. PosFlex may show completed work in its portfolio.

The website itself, including its text, design, tools, logos and code, belongs to PosFlex Growth or the people we license it from. You're welcome to share links and quote short parts with credit, but please don't copy, resell or republish the site or its tools without our written permission.

To keep the site working for everyone, please don't:

• send spam, false details, or someone else's information without their permission
• try to break, overload or scrape the site, or get around its security, rate limits or spam protection
• use automated tools to send forms or run the free tools in bulk
• try to get into the admin area or any data that isn't yours
• use the site, tools or chat to break the law or harm anyone

We may block access or ignore submissions that break these rules.

The site and our services rely on other companies' products, such as Google Calendar for bookings, Google and Meta ad platforms, Google Business Profile, and AI providers. Third-party services have their own terms, which apply when you use them. We're not responsible for their outages, changes or decisions, such as ranking updates, ad approvals or account suspensions.

We take care to keep the site accurate and useful, but it's provided “as is”. To the extent the law allows, we don't promise that it will always be available, error-free or suitable for your particular purpose.

Marketing results depend on many things outside our control, including competitors, search engine and platform changes, your market and how leads are handled. Apart from what we agree in writing, including the zero-risk promise, we don't guarantee specific rankings, leads or revenue.

To the extent the law allows:

• PosFlex isn't liable for indirect or consequential damages, such as lost profits, lost revenue, lost data or harm to reputation.
• Our total liability is capped at the fees paid for that engagement.

Your rights under consumer law come first. Nothing in these terms limits or excludes any right you have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other law that can't be excluded by agreement, in New Zealand or where you are.

We may update these terms from time to time. Changes take effect once posted here, and we'll update the date at the top of the page. Changes don't alter paid work already agreed in writing unless you agree. If you keep using the site after a change, the updated terms apply.

These terms are governed by New Zealand law, and the courts of New Zealand can hear any dispute about them. If something goes wrong, please talk to us first: most problems can be put right quickly.

If any part of these terms can't be enforced, the rest still applies.

Questions about these terms? Email hello@posflexgrowth.com, call +64 29 045 74452, or use the contact form on the site.